Refund Policy
We stand fully behind our work. If we don't deliver, miss agreed timelines, or you're not satisfied — you get your money back. No arguments. No runaround.
Project Not Delivered
If we fail to deliver the agreed editorial placements, press releases, or any other contracted service — you receive a full refund, no questions asked.
Timelines Not Met
If we miss the agreed project timelines and deadlines without prior communication and your approval — you are entitled to a complete refund of all fees paid.
Client Dissatisfied
If you are not satisfied with the quality of work delivered and we are unable to resolve it to your standard — we will issue a full refund, no conditions.
Need to Request a Refund?
Email us directly — our team responds within 24 hours and will handle your request promptly and professionally.
david.miller@downtownpublishers.org